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Yachtline Privacy Policy

Last updated: June 2012

Introduction

Yachtline take data protection seriously. We are registered with the Information Commissioner's Office (www.ico.gov.uk), under registration number Z7846325, and comply with the eight basic principles of the Data Protection Act 1998; these state that the personal details we ask for should be:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to other countries without adequate protection

To this end we aim to maintain consistently high levels of best practice in our processing of your personal data.

We do not sell or trade your personal information to other people or organizations

How we use your information

We use the information you give us to help provide the goods or services that you request. We may also use the information to communicate with you and to personalize any information we may send to you.

We use secure databases to store any information that you provide us and our web-server, in common with industry standards, also logs the various pages that you visit to obtain aggregated statistical information.

In general we will be using your data to prepare an insurance quotation for you. To this end we will need to disclose your details to a third party. They should only use your details for the purposes of administering the service provided (e.g. calculating pricing, administering claims etc.).

We require our third-party suppliers (and any of their subsequent suppliers) to maintain the security and confidentiality of the information which we pass onto them. We request them to agree to use the data for the agreed purposes only and to ensure that it is not used for any other purpose. We will only disclose the absolute minimum amount of data necessary for them to be able to provide the product or service.

Generally, by providing the requested data, you consent to Yachtline Limited using that data for administrative purposes and for informing you of other products and services which we believe will be of interest to you.

Each time we send you marketing information we will give you the option to 'opt-out' of receiving future marketing communications. If you do wish to opt-out at any time please write to:

The Data Protection Officer
Yachtline Limited
Mariners Wharf
8 Holyrood Street
London
SE1 2EL

Disclosure of information to third parties

As previously mentioned we do not sell or trade your information to other people or organizations and will never disclose information about you to third parties, except with regard to fulfilling your specific orders or enquiries for a product or service, or unless we are obliged to pass on your information to the Police or any other lawful authority.

Your rights to see what information we hold about you

Under the Data Protection Act 1998 you have a statutory right to access the personal data that we hold about you. If you would like to see what information we hold about you please write to:

The Data Protection Officer
Yachtline Limited
Mariners Wharf
8 Holyrood Street
London
SE1 2EL

Please enclose a cheque for £10, made payable to Yachtline Limited, with your application.

Alternatively, please fax The Data Protection Officer on 020 7403 3885 and forward your cheque to the above address.

We endeavour to respond to written requests for data within 10 working days. The Law allows us a maximum response period of 40 days.

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk. They are generally used in order to make websites work more efficiently, as well as to provide information to the site owner.

A cookie will typically contain the name of the domain from which the cookie has come (e.g www.yachtlineinsurance.com), the "lifetime" of the cookie, and a value.

Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie).

Specifically we use the following cookies:

Type Name Purpose
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies enable us to find out how people use our site. For instance, how many vistitors we receive and which pages are visted most frequently. No personal data is collected. For more details visit Google's Analytics overview page here
Website cookie acceptance eucookie This cookie is used to tell us whether or not you have agreed to our use of cookies on this site. If you do click the 'I agree' button then we set this cookie to expire in 1 year. You will not receive our cookie warning on any future visits you make to this site during that time.
PHP session cookie PHPSESSID This is a temporary cookie and will be deleted when you close your browser. It is only used in the quotation part of this website and is essential for it to work properly. It holds no personally identifiable information and is used to help the server keep track of the information you have entered.

You have the opportunity to set your computers to accept all cookies, to notify you when a cookie is issued, or not to accept cookies at any time.

Selecting not to receive cookies may mean that you will be unable to use our website to obtain an insurance quotation.

Below are instructions on changing your cookie settings in various browsers. If your browser is not listed please consult its help documentation:

Microsoft Internet Explorer 6.0 and 7.0

Select the Tools menu.
Then select Internet Options.
Click on the Privacy tab and move the slider bar to select the level of privacy you prefer, or click on Advanced to customize your settings.

Mozilla FireFox 1.0 and 2.0

Select the Tools menu.
Then select Options.
Click the Privacy icon.
Click on the Cookies tab and tick the check box 'Allow sites to set cookies'.

For further information please visit www.allaboutcookies.org which contains more details about how cookies work and how they can be managed.

Credit/Debit card information

We DO NOT store your credit or debit card information. All payments taken directly through this website use PayPal and you will be transferred to www.paypal.com when making payment - you DO NOT need to sign up for a PayPal account in order to pay by credit or debit card.

Changes to this Policy

We reserve the right to change this Privacy Policy from time to time and will post any changes to our website.